Search Chalets in Southwestern Ontario

"Overall clean and tidy. Its age definitely shows in the rooms with the louvered bigold doors. Bed was comfortable pillows were not but thats also a preference. When we checked in we were told to park across the street but were never told that there was a charge for it until we checked out. I had somewhere else to park for free. We were on the 8th floor and could hear every car drive by and when the train goes by it sounds like its going through the hallway."

"I booked my room through Expedia and the hotel had no record of it in their system when I arrived to check-in. They had to log in through a different system and then luckily they still had a room available. The room had not been fully cleaned - there was a blue ring of soap on the edge of the bath and a huge dot of some sort of cream or something on the desk. When I went to leave I was also issued a $120 parking ticket and when I presented this to the staff at the front desk she checked the paperwork and the staff when I checked in mis-typed it into their system so now I am left to follow-up on them “fixing” their issue. I do not recommend this hotel - this has been a nightmare to stay at this hotel. Last year they used my credit card for fraud and bought a flight and now issues again. Just awful."

"Our stay was wonderful. Helpful staff, clean and modern room and lots of amenities. The downtown Kitchener location is also great for walking to restaurants and attractions."

"Lovely room and delicious breakfast."

"Breakfast is buffet style; pancakes, waffles, powdered scrambled eggs, cheap sausage patties, breads, bagels, muffins, apples, bananas, coffee, tea. Not great but gets you on the road."

"Bbbbbbbnnnnnnnnnnnnnnnnn"

"Stayed april 25 and we thought the place was nice, however apparently we had no control over the room temp and it is was warmer than I would've liked. No air conditioning...weird."

"Don’t stay for breakfast"

"Clean and perfect for concert stay"