Find Hotel Wedding Venues in St. Charles, IL

"Always Pleasant "

"We went to the hotel early and the receptionist tell me they don't have available room right now, check in 3pm. My daughter have very bad stomachache so she lay down on the lobby chair. "Javier" the receptionist came and told me she cannot lay there. I asked him if we could we leave our suitcase in the lobby so we can go to buy medicine for her but he said no, they dont have room for that. Every other hotel before has allowed us to do so. Then he said if I want to check in earlier I have to pay $50 so I did because of my daughter's need to lay down. He then said I needed to pay 50 dollars in cash because the card reader was broken. After I paid the early check in he ask me give him my credit card for another 50 dollar hold. The payment went through, but how did the card machine suddenly work again? We stayed at hotel for 4 nights. The 3rd night, the fire alarm turn on at 1:26am. I came down to ask him what going on then he said someone pulled the fire alarm. He did not say sorry for any inconvenience and no one turned off the fire alarm for 11 minutes. My ears and my head hurt so bad because the fire alarm even after 2 hours it still hurt. I cannot sleep after that. The service so terrible. Dont stay there."

"Everything was good "

"Fresh breakfast bar, loved the signature complimentary drinks for happy hour, and snacks. Great if your traveling with you mr family. Located next to restraunts, stores, and mall."

"The staff were friendly and knowledgeable. They helped us get the perfect room with my two little girls. The room wasn't as clean as I expected but I would stay there again. Breakfast was good and convenient. "

"Room was comfortable and quiet, breakfast was disappointing."

"Everything here is magnificent. Love all services here"

"Did not partake but looked great."

"Everything was perfect, we even received a newly remodeled room! I would have preferred going late spring or early summer to enjoy their hiking path."