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"Used to stay here when it was a Hilton. Friendly staff & great Breakfast. I think better than when it was a Hilton...."

"Dirty bathroom"

"We recently had a great stay at Gem Stansted and would highly recommend it! The hotel has a wonderful, distinct boutique feel—it's immediately charming and comfortable. We were fortunate to have a room with a terrace and a beautiful four-poster bed, which really elevated the experience. What truly made the stay memorable was the staff. They were incredibly friendly and accommodating; honestly, nothing was too much for them. The service was top-notch from check-in to check-out. Breakfast was...

"Lovely room slightly olde worlde but in a positive way. Lovely staff . Decent food and drink selection "

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian...

"Good hotel, great stay quick and easy. Stay in halfway between their and Essex."