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"I love the service"

"We were struggling to figure out the airport shuttle but Douglas was extremely patient and very helpful, returning our many calls trying to figure out directions! Awesome customer service, I would have been fed up with us. The room was also very clean and the beds were sooooo comfortable. "

"Had a wonderful experience staying at this hotel, staff were wonderful.The hotel is fancy, big sized rooms and beds, very comfortable and fantastic."

"Literally everything in the shower leaked. "

"Staff at desk were abrupt, unhelpful. Breakfast was terrible - badly displayed buffet, cheap yoghurt in a large bowl, poor coffee, stale cereal but eggs and bacon were ok. Renovated room so badly designed: wasted space, desk that had to slide under shelf, strange piece with mirror etc (purpose?). The brown and black theme was depressing. Holiday Inn: do better!!!!"

"We stayed 8 nights at the Double Tree by Hilton. We enjoyed our stay. I highly recommend it. "

"My shuttle bus at 2 a m just left when i arrived. Saw it leaving "

"Professional staff n cleanliness "

"Quick trip to NY. Hotel with 10 min walk to Penn station Newark station which was an easy 30 min train journey to NY. Rooms were clean, modern and a comfortable beds. They offer shuttle from and to Newark airport so no need for rental car. Overall an enjoyable stay and work stay again. "