Find Family Hotels in Stratton

"We booked to stay in a “luxury apartment” in a castle, they put us in an another building away from the castle instead! This building backed onto a building site complete with noisy vehicles, mess and a skip! Rear windows were filthy. Seaview was obstructed by a hill directly in front (the castle was at the top of the hill, and the accommodation they put us in was a few minutes walk below that). Told on arrival they wouldn’t be cleaning during our 4 night stay. When we questioned this, hotel reception staff were rude and tried to gaslight us by saying we should have known and that we didn’t know what self catering accommodation meant! There was no soundproofing, so we could clearly hear the people above us, children running around and children’s electronic toys being played with again and again. The hotel restaurant bizarrely specialises in a combination of pizza and borscht. The hotel clearly know that their listing is not accurate. Instead of trying to address our concerns, they were rude and bordering on menacing. Because the situation was so unpleasant and so bizarre, we did some research and discovered this has been going on a long time. They use a PR agency to create fake reviews. Please see my photos so you can make an informed decision! If I’d wanted to stay in a horrible building with no privacy and no soundproofing and no cleaning and no services, I wouldn’t have needed to pay the prices that Camelot Castle Hotel are charging. "

"We had a great time - unique seaside and fabulous village`s location, fantastic design of the hotel, attention to detail, cosiness, very friendly staff, lovely, delicious rich breakfast. the room was uniquely cute - old England with modern service, very clean, coffee machine, table-top stylish airconditioning, tea set with local biscuits and tea, cute ceramic cups, warm throw, local drink filled fridge, huge TV screen, tall soft bed, unique warm curtains (throughout the hotel) - all these little things created a great atmosphere for us. Same time be ready - the architecture of the hotel has its own unique age, so some rooms on the highest levels will require you to use very small and steep stairs; our small room for two had a big period beam above one side of the bed, I loved it, same time it can be hard for someone older to crawl under to get into bed. This did not spoil the overall picture at all, but perhaps it is worth knowing about it in advance. You will enjoy this place!"

"Lovely stay but spoilt by food quality "

"A stunning property. Just needs a little bit more TLC. Mattress were innneed of replacement. Otherwise it was great."

"Always a good stay here, so convent to work, decent food/ WiFi Hotel of choice when working this way"

"Quiet clean room. Problem with bathroom sink waste was promptly dealt with. Swimming pool, sauna and steam room first rate. Helpful list of local eateries supplied."

"We have stayed at the falcon several times in the past and every time the food, rooms and the staff are fantastic. We come from Canada and each time we visit bude this is our place of choice to stay."