"The room was clean for the most part. The ac seemed like it wasn’t working though."

"Tv in the room didn’t work for local tv or for Netflix. It was rendered useless. The bartender was not very present at the bar because he was busy running room service. I waited at the bar close to 10 min before going to the front desk to ask if there was a bartender because I didn’t see any employee activity and the front desk advised me to just wait a min. The drinks were pretty good. The room was great. Spacious and clean. Tv is kinda vital for some entertainment"

"The staff was very friendly and helpful, but overall the hotel felt dated and underwhelming for a property presenting itself as a resort. The rooms were average, and the building itself feels very old with limited renovations. The pillows were honestly some of the worst I’ve experienced at a hotel - very lumpy and uncomfortable, and definitely in need of replacement. Overall, I’d consider this more of a 3-star hotel experience than a true resort stay."

"The room was clean, hotel was nice overall will stay again! Great area with plenty of things to do."

"Fantastic hotel and room. I stayed a couple of nights on a business trip and had a very good experience. The staff in the lobby, breakfast area, and bar were all very attentive and friendly. Clean, comfortable room and a convenient location near O’Hare. Thanks."

"The hotel stay was amazing! The staff was super friendly and accommodating. Our room was spic n span! The beds were super comfortable, worth every dollar!"

"The hotel itself is nice but some of the customer service rep can be nicer."

"We came in for a wedding and the hotel was close to everything for us"