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"Everything was clean,on-point,,the room felt cold and the aircon seem not to be working ,but the service was great,healthy breakfast served "

"Cool spot, old school stuff in the room. "

"Was all good"

"Overall, the hotel was quite good and very clean. However, the air conditioner was extremely noisy, and we had to turn it off completely in order to fall asleep. We stayed one night each in Kamloops and Kelowna, and in comparison, the overall service in Kelowna was much better. I remember the front desk staff who checked us in at the Kelowna location was named Jane. She was exceptionally attentive and warm, and she explained everything to us in great detail. She even prepared coffee for our room and asked specifically whether we preferred milk or cream, which truly touched both my husband and me. The lady who assisted us during checkout the next day was also very friendly. Since we like the little duck toys, she kindly gifted us additional ones in different characters. I would give full marks to the service in Kelowna. Kamloops would be rated 4 out of 5, as there was no introduction or explanation provided there."

"Amazing ... the decor for the holidays was out of this world! The fireworks and ice rink were magical and the staff was so accommodating!! 5 stars all the way! We will be back next holiday season."

"Clean and fairly new establishment "

"Loved the amenities in the room and the view of the lake"