Find all hotels by Hersha Hospitality in Summit, NJ

"Great location near Broadway theaters and Times Square! Great staff and very commendable accommodations. I would definitely stay here again for my next visit to Broadway and Times Square!"

"Easy friendly check in . Our room was very clean , comfortable bed and pillows. The furniture is a little dated but comfortable . Erika at the concierge desk was most helpful and very friendly . She helped us numerous times with a smile and kind demeanor . Trinida who works on Sunday was also quite helpful and kind. The hotel is a great location to theater , dining and transportation . We had a Pleasant visit ."

"Definitely a different type of property. > Room: Beds on a platform one step above the floor. Digital controls. Decent shower. In room fridge would not get cold. TV signal was spotty. Sink did not drain well. Told they had filtered water and ice but the machines did not work. Besides the concern about tripping off the step, the room was fine. > Cafe: I had used their online ordering which took my order and claimed it charged my room. Upon going down to pick it up, I was told their online ordering 'doesn't work'. When I attempted to re-order breakfast they told me they were now serving lunch. When I attempted to order something from the menu, they told me they didn't have it. Each of the three mornings I tried to order they were out (drip coffee, yogurt, sandwich). > Lobby 'private guest lounge': advertised as coffee/tea/water/fruit in the morning, 6 - 10am. Each of the three mornings I went down the 'hot water' was luke warm. Only one day was there fruit. > $45 amenities charge: Supposedly for the gym and wellness classes. The first morning I was there the class was cancelled."

"Great staff, i liked the little store available w/ things I might need at last minute"

"Didn’t realize there was construction that was sometimes loud… the ac was just as loud and elevator situation was abismal but the room was nice just loud AC when you’re trying to sleep"

"Great place.. just a little expensive"

"came in and there was a huge line to check in, was advised to come at 4PM, than was asked to do mobile checkin, which i did at 4PM, system said room can be within an hour, so agreed to 5PM, at 5PM, system showed checkin time 5:45PM, anyway decided to stand in the regular line (not the mobile check in), used the time to write a message on the app, and got a auto response that said "sorry for the delay, please write us a feedback"..., around 5:30PM (2.5 hours from 3PM the check in time), got in front of a staff member, and when I said this is so wrong, the staff member immediately said, he just check in people and if i want i can write to the management, as this is usual... Internet in the room is at a fee (i do not remember when last time was asked to pay for Internet), got 1 battle of shampoo for the entire 5 night stay... they never thought to bring another one... i checked out at 11AM sharp, and left the room at 11:10AM... in these 10 minutes was asked twice when I am leaving.... so 2.5hours delay in check in is OK, but 10 minutes checkout is not... i travel all the time and spend allot of time in hotels, never wrote a bad review... this is my first! horrible experience."

"In the morning I couldn't receive a receipt that I needed because nobody was there in the front desk. And still haven't been shared after 5 hours passed from the check out time ended. The room was not like the one originally promised to have. Dissappointing."

"Awful staying not coming back AT ALL! "