Search Resorts in Susono

"Excellent view of Fuji from our room which we picked and great rooftop views with places to hangout. The location was walking distance to the Rope Railway, the lake, train/bus station and small streets to wander. Breakfast was included but truthfully people from the US don't eat tuna fish sandwiches for breakfast. Egg salad is almost ok but that is really a lunch thing too. The staff were very helpful and this was the only hotel in Japan where the staff spoke English well. Good size room too."

"Loved our 1 night stay. The public baths were great! Loved complimentary ice cream, tea, coffee and wine served in the lobby. Buffet breakfast was fabulous!"

"This was our first ryokan experience. The service was incredible throughout - very easy to communicate with the hotel team, who were very responsive and helpful. The staff were all super welcoming throughout our stay. The interior is beautiful, and the gardens are stunning. Our room was large, bright and calming, with a private bath. The rooftop onsen is amazing and has an uninterrupted view of mt fuji. Private dining room with kaiseki-ryori tea ceremony, wine bar, and an unbelievable taiko drum performance in the evening from the staff house band. Only complaint is that there was a bit of mould staining around the bathroom, but not sure if this can be helped given the amount of hot water that is used in the bath area. It also had a little bit of an odd smell, but nothing terrible. Would definitely come back and would want to stay longer (one night went by too quick). Good value considering everything that you get for the price."

"The Staff is awesome! They go above and beyond before your arrival if you have questions and are traveling to Japan for the first time. The service is excellent. Fujiyama Terrace food is delicious. The Thomas the train rooms was so much fun. We especially loved the free shuttle bus to many local nearby sites and stations - this was a pleasant surprise. Convenience to the fujiQ bus and fujiQ amusement park made this trip so easy. And, waking up to the view of mt. Fuji is the best part. Thank you! "

"This is the best hotel to view Mt. Fuji. Highly recommend to book a Mt. Fuji view room. "

"Loved our stay here absolutely beautiful property, rooms and facilities. The free happy hour was INSAN and the free breakfast buffet was perfect with some western options. Only con is the pillows aren’t the best and there’s a 5 minutes giant hill up to the property but overall a central location, 15 min walk into town. "

"Everything was perfect in this hôtel "

"The staff are wonderful. They picked us up at the train station and accommodated some of our dietary needs. The baths are great. We had a great time"

"Stayed one night and a traditional Japanese room. The room was spacious (for Japanese standards) and clean. Balcony with View and sounds of the rushing river. The highlight of the hotel is definitely the onsen. Multiple indoor and outdoor bathing/soaking opportunities. We spent time in both public and private sections. Private was ¥2000 for 45 minutes. Also, a dry sauna, relaxing room, and massage chairs. Very helpful staff who gave a restaurant recommendation – – which was one of our favorite restaurants in all of Japan."