Find all hotels by Greene King in Swanbourne from AED 246

"The room was smokey, someone had been smoking in my room or near it previously. The paint work was flaking... The old easyjot colours were showing through! But otherwise it was an ensuite room to stay in for the night."

"Room was quite small but it was nice, bar and breakfast areas are really nice. The staff are lovely, disappointed with the pool and spa area, was expecting it to be better. "

"Clean and tidy and convenient for the office"

"Where do I start… check in-no one took a deposit so had trouble with having to pay for everything as I couldn't bill room until I finally sorted it at the front desk. Room key didn’t work second day because my reservation of adding a night seemed to confuse staff so had to be at the front desk every morning until that was sorted. Room restock was HORRIBLE. Had to call every night of a 4 night stay because staff had not refreshed at least 1-5things such ascoffee, tissue, sugar, water, spoon, coffee cups. They didn’t clean room, wipe fixtures, or vacuum. Bed was made by throwing up the duvet and haphazardly throwing the pillows on the bed. Had a young woman masseuse who thought she was a medical doctor and I had to tell her 4 times to stop working on my back in a sensitive area and she told me “but you are tight all over” so we work where it’s needed!!!!!!! Excuse me I have been in this body for 60 years and I know it better than you little girl!!!! Room was noisy as it was right next to the utility closet where the staff made a huge ruckus getting the vacuums out at 7:30am every morning. Fire alarm went off randomly one morning at 8am-no communication, information. Nothing. I ignored it as the service was so subpar I figure it was a false alarm..and it was but it went on for 20 minutes. You get complimentary items first night but then couldn’t get them again even though I offered to pay for them to get them. Got impression all staff just did the BARE minimum"

"Stayed a few times a d this was as good as always. Will return when I’m next in the area."

"My room was clean and comfortable. Air con not working which shouldnt be an issue this time of year as having an open window would be fine. However, this is an issue due to the 10000 decibel music with a baseline that goes through you - from outside - for hours. Usually id be a "cant beat em, join them" type but i was a lone female who found the groups of young men congregating and smoking, intimidating. Fellow guests were also inconsiderate - constant door banging. Thankfully i was only here for a (very looong sleepless) night to catch an early flight. Security and reception both very friendly and helpful. Never again - hotel is ok, area - not so much."

"Beautiful building, but inside the hotel rooms could do with bringing it up to our century. The tv is so far away from the bed, you can order room service , by using the QR code, but once you’ve checked the menu out, you then have to ring a telephone number to place your order, there is also a charge of £5 per tray . Breakfast plenty to choose from, but the hot food was not hot it was cold Wouldn’t stay there again ."

"Room was clean and comfirtable. Clise to station and shopping centre. Sraff were attentive when needed. Hotel was bright and reallynice."

"Breakfast is provided fresh buffet style. The staff are very helpful. The rooms are clean & spacious. Not a complaint, just an observation over the many times we have used the hotel. Why only one comfortable chair though. ? Leaving the other person sit on foot stool or on the desk chair ( not very comfy,) or lie on the bed . Also I found the disabled parking at the front of the hotel was full with no badges shown. 7 cars not one badge berween them. That said we look forward to returning to the hotel on our next visit "