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"The room was amazing, clean and comfortable... The staff was courteous especially Ruirui and Kevin"

"Wished that I could have stayed for more days. Convenient location - Hongqiao high speed train station, subway, airport - all cross the street. Nice and clean hotel rooms. Got a upgrade to a suite. The best swimming pool among all the hotels I stayed last year. Friendly and polite staff members and great service. Two minor things. They have laundry rooms, but you need to get tokens from the front desk. If they change it to pay-via-an-app or free, that would be better. Although the swimming pool hour was till 11pm, the staff actually closed it down round 10:40pm. "

"The most helpful staff we’ve ever encountered at any hotel in Shanghai. Especially the bellhops and the front desk staff. From carrying luggage to sorting deliveries, to the friendliness of the cleaning staff, the service cannot be faulted. Location is also central and has quick access to restaurants and the metro. The room itself is slightly dated but comfortable to stay. Would book again. "

"Clean room. Friendly dtaff"

"Really clean and comfortable!"

"Great"

"Very good except concierge who was slow in ordering a taxi"

"Like always Hilton doesn’t let you down! Late check in, excellent buffet options, excellent bedding, we love it!"

"The rooms are spotless, the location is excellent, and the service is outstanding. The front desk and restaurant staff were exceptionally friendly and helpful. We will definitely stay here again on our next visit to Shanghai."