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"The hotel is very nice and position excellent. Our room 935 did have its problems. The heating was stuck on max and the radiator cap did not turn it off. The tv remote did not work (I think batteries flat) and there was a wifi blackspot in the main bedroom. I told reception about the issues before i left and so i hope they addressed them, we got in late and were only staying one night so didnt let them know in real time. Wouldn’t let it stop me staying again but should be on a pre-let checklist. The suite could do with a fridge."

"Nice clean room, pleasant staff, a nice bar area…all in a good stay"

"Excellent location"

"Nice hotel with very friendly helpful staff. We had a recently refurbished room which was good. The pool/ spa area seemed a little dated and in need of a freshen up."

"Big on atmosphere. You feel like you’re in a Scottish Laird’s castle. But you sacrifice some modern amenities. No elevator means hauling your luggage up the stairs."

"No lift. Rooms need cleaning."

"This is an old hotel right next to the train station. It was very convenient for me to stay the night before my trip to Glasgow. I booked a cozy single room for the night. The room is very tiny. The bed is very tiny. But that’s what I booked. So it shouldn’t have been a surprise. The Bathroom was surprisingly large given how tiny everything else was. The towels were nice water was a bit lukewarm. There was a heated towel rack which was nice. The shower is also very tiny.The bed was comfortable even though it was very tiny and I managed to sleep a few hours. I was really pleased that the window opened. It was perfect for a while so before continuing my trip of Scotland. I was able to leave my luggage while I wandered it round Inverness again. So really this is about convenience. Under the same circumstances I would stay again but perhaps book a room with a bigger bed."

"Free parking friendly staff nice room and very nice breakfast "

"The staff was wonderful, very nice and quick to respond. The outlets by the bed are quite old and did not work with my travel adapter. I had to get an extension cord from the front desk in order to be able to use my breathing machine. "