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"We originally checked into a room with a slight sewage smell and water all over the bathroom floor. We were quickly and easily moved to another room down the hall. Unfortunately the room was across from about 6 garbage bins. The bins were emptied at 4 am and took approximately half an hour. It was so noise it woke our party of 4 up for the day. There was no working fan in the bathroom, so when after 4 had showers the room was hot and insanely humid - ceiling was dripping. Breakfast buffet was empty with limited options available when we went down at 9 am. Significant smoke and marijuana throughout the hallways of the 2nd floor, and men arguing in the halls at 10pm shouting curse words which isn’t ideal when travelling with young children. Disappointing experience overall. When we let the front desk know about the issues (in a respectful way), we were only offered water bottles. We won’t be back and unfortunately cannot recommend this hotel. It falls below what we’d expect of a Best Western Plus. "

"Friendly staff very clean room We had a great time!"

"Room was clean, bedding was fresh, bathroom was nice. Breakfast area was well kept and clean. Coffee was rough, but it was Folgers. Staff was very kind and helpful. "

"ABSOLUTELY NOT HAD 2 SWITCH ROOMS TWICE DUE TO TV AND THERMOSTAT NOT WORKING THE TOWELS HAD BLACK SMUDGE ON THEM AND THE WASH CLOTHE BLOOD SEE PICTURE THIS IS A RUN DOWN MOTEL WHEN ASKED FOR NEW TOWEL WASHCLOTH THEY GOT TO GET ROOM SERVICE THAT NEVER SHOWED UP BACK DOWN TO THE LOBBY THEY THEN SWITCHED THE ROOM NEXT ROOM HAD LAMPS WITH MOLD ALL OVER THEM BED HAD BLACK SPECKLES WHICH APPEARED TO LOOK LIKE BED BUGS THE SHEETS WHERE IN BAD SHAPE WITH BURN HOLES I"

"Great stay"

"This place is okay but I’ve been to Quality inn in Kentucky much better breakfast hot too eggs sausage etc. also this place doesn’t give rooms after midnight they tell you no room available till 3 pm which is STUPID so don’t bother going here after midnight go to another motel willing to give you a room. "

"these place is amazing smell good everything clean staff nigth time friendly in the morning is a white lady that hate her life my 3rd stay there one of the best hotels in wilkes barre really quiet and secured great pillows great sheets and the carpets flawles and everything else im very exigent when it comes to clean and bedding the beds are comfortable like in my home smell great the hallwas i will keep staying here everytime i do bussines in the area thanks for everything i stay from march10 to 11 "

"I enjoyed my stay at the Best Western Plus in Wilkes Barre. The room was just what I needed."

"Great room and great bed Water could have been hotter but generally great night sleep Would happily stay again "