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"This was the BEST hotel I've ever stayed in. EVERYTHING and EVERYONE was just perfect."

"كانت جميل جدا "

"The property is well located in the heart of Madrid and the staff was cool with us. We didn't like the room: very dark, tiny and with no door for the bathroom, which meant every noise and odour would flow into the room. "

"Great hotel with awesome amenities and with a great surrounding area filled with shopping, restaurants and bars. Great spot"

"Todo excelente. La ubicacion es bastante buena"

"Todos los aspectos del Hotel bastante cuidados y revisados a detalle. La ubicación es sin duda privilegiada"

"Everything was perfect"

"Great central location and modern design, but unfortunately quite noisy due to the outside nightlife."

"La habitación muy bien. Incluye una pequeña cocineta con refrigerador, horno de microondas y horno con parrilla. Está equipada con lo básico. La ubicación es muy buena para acceder a la mayoría de los atractivos en el centro de Madrid. Tienen un servicio de cortesía por la mañanas con café, jugo de naranja y magdalenas. Por la tarde, te ofrecen una copa de vino de cortesía también. Algo a mejorar es la TV. Está colocada a un lado de la cama, lo cual no permite verla de manera adecuada. Sería...

"This property is located right in the middle of Gran Via. Very good rooms. Courteous staff. It was a pleasant stay at this place. Only issue we had was with the washer/dryer. While it washed clothes, the multiple dryer cycles didn’t dry the clothes at all."

"If I could give this stay more than 5 stars, I absolutely would—this was a 6/5 experience from start to finish. The location on Gran Vía was unbeatable. Waking up to that view every morning felt unreal—the city right outside your window, full of energy but still peaceful when you needed it to be. It honestly made the entire trip feel more special. The service was just as impressive. Every interaction felt genuine, welcoming, and attentive without ever being overwhelming. You can tell they...

"Clean room, amazing location and really sweet staff. Would highly recommend "

"Queremos expresar nuestro más sincero agradecimiento por la maravillosa atención recibida durante nuestra estadía en el Hotel Indigo Madrid - Gran Vía, del 13-21 de febrero de 2026. Desde el primer momento nos sentimos como en casa. Tres puntos clave hicieron nuestra experiencia inolvidable: • Gracias a Arturo Pérez, el gerente, y al personal de recepción, cuya atención fue excepcional. Siempre atentos a los detalles, profesionales y genuinamente comprometidos con que nuestra estadía fuera...

"todo bien"

"Literally in the middle of everything. Location is perfect. Breakfast was okayish"

"Rooms too small."

"From the moment we arrived, this hotel set a standard that is incredibly hard to match. What truly makes it exceptional is the staff. Every single person we encountered went above and beyond, not in a scripted or rehearsed way, but with genuine warmth and an almost uncanny ability to anticipate what we needed before we even asked. We were celebrating our wedding anniversary, and the team made it feel less like a stay and more like a carefully curated experience. They arranged reservations at...

"The location is great. The staff are very helpful. The breakfast are pretty good."