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"Extremely friendly staff"

"The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away"

"Splendid hotel with excellent facilities and lovely staff"

"This was an excellent choice for our stay on tenerife in the canary islands. Our third floor seaside room was wonderful because we could leave the door open and listen to the waves. And yet, still have privacy during the day, because people could not see in from the street. The breakfast offering is quite amazing. And the room has modern appointments that were really nice such as motion detected nightlights in the bathroom and l e d's that could be set for different light levels. It's true that the rooms are not very large and the bathroom is quite a squeeze. I was also a little stumped that amenities did not include body lotion or hair conditioner. These seem pretty basic for a four star hotel. However, overall it was a wonderful place for us to spend our time in the canary islands"

"The rooms are very nice and great view. The feel of lobby and other areas of the hotel are more like an all inclusive. Roof top is spectacular and barely anyone there. "

"I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training. "

"Very nice and spacious. Great place "

"Staff very friendly and helpful, hotel and rooms dated but very clean"

"Everything was good, except the view. The bedroom was tidy and clean, we had to ask for additional pillows, but otherwise was ok. Sadly they do not supply the safe free, you have to rent the “lock” on a daily charge of €3 with a €20 deposit, refundable when you return it on check-out. As we like a cuppa first thing in the morning, we had to hire a kettle from the hotel as none was supplied in the room, this came with a deposit of €15 also refundable on check-out. We received 2 cups and saucers, but no tea or coffee was supplied with the kettle, so we had to do a visit to the ‘Hyper Dino’ for tea bags when we went out. We booked this hotel for its location in the town and would have preferred a room at the front as you would have a better view, the rest of the hotel faces high rise blocks of buildings and flats. There is a tiny view of the sea if you can see through the gaps. "