Find hotels near The Kiswa Factory of the Holy Kaaba, Makkah from AED 153

"Excellent service and hospitality."

"The food was cold but maybe thats how it is served in Saudia so cant complain Different countries different lifestyles"

"Everything was perfect and the staff were so helpful and friendly. However, one thing I wish was better is the cleanliness of the kettle and mugs as they had stains on, apart from that I very much enjoyed my stay. "

"There is poor service "

"The hotel used to have a tunnel access to haram which is why we booked but that access is now closed. The hotel only issues one room key (also needed to keep lights on) despite the room being booked for 4 adults. If one of us stayed in the room they'd have to sit in the dark. We asked several times for more keys but they said no. Service was TERRIBLE!!!! we stayed for 2 weeks and the cleaning was never done because they said they will only clean when we check out. "

"New property I understand. - water taps had to be run to flush out brown water that had been stagnant in the pipes. Should’ve been done before we checked in. The washing machine ruined ihram garments. Wi-Fi not available in all rooms even with a booster. Property manager dealt with initial concern however did not fix full coverage. Basic amenities should’ve been available without having to ask. Was fixed quickly when asked. Apartment is very nice but if travelling for pilgrimage worth noting the location is quite far from the grand mosque. If not driving Overall a good stay but a few things to support to improve the visit and give customers from outside saudi the right information to make the right choice. "