Find Hotel with a Concierge in Tianjin

"My Expedia booking, made 10 mths ago, was not in their computer system. I had to book a room at higher rate on the spot. I was asked many "silly" questions about my booking by two staff members for 10' until the front office manager appeared to tell me it was their new system that "forgot" about my Expedia booking which he entered manually. I was given the room in 2 minutes. The nightmare was: I was told their hotel got no connection with Expedia and would not give me a note, document,...

"helpful staff！great location and rooms are very nice"

"This is the first time I ever encounter room with blocked pipe. My shower is flooded. To give hotel credit, they switch room for me immediately. However, one of the toilet pipe in the new room is blocked as well. Certainly room for improvement."

"Banyantree Tianjin絕對把招牌放錯了建築物，完全沒有一點與Banyantree的特色連結，若一定要說有..就只有SPA,可惜了，又再次糟蹋了Banyantree的經典SPA,非常失望。 我們08/11住河東區香格里拉很棒，軟硬體服務具佳，08/12住悅榕莊，08/13住和平區的Ritz Carlton. 三個品牌都是世界知名品牌，也都傳承其該有特色，只有悅榕莊無法想像思考，請把我的名字列入它的黑名單吧！絕不會再回去住宿，可惜天津這麼有質量的海河沿岸被悅榕莊破壞了!"

"조용한 숙소..."

"My wife organised this Hotel and frankly, I wish she hadn't. She based her booking on price and appearances (photos). Wrong. First and foremost, it's miles from anywhere of significance, certainly if you are a tourist as opposed to a business person visiting industry in the area. Secondly, the rooms, although large, the general aesthetic being quite spectacular and the many facilities available, tend to lull one into thinking that for the price they have got into something quite special....

"Enjoyed the stay. Will stay there again next time."