"出張で何度も利用している常宿です。少し前までは日本の民放がほぼリアルタイム（2分遅れ）で見れたのが、見れなくなったのがすごく残念です。ここを利用する大きなポイントであるため、厳しいです。 レセプションの女性はとても可愛くて愛嬌のある方で、英語も上手です。"

"Good hotel"

"This property had a washer/dryer which really came in handy. The property was quite and beautiful, great breakfast!"

"I've stayed at Somerset/ ascot properties before. The check in was easy, the wifi was nice, the staff gave us a tour and showed us to our rooms when it was ready. The room we were given was very run down and old. The property itself looks very nice and new, the room however could use some updates. Yet the basics were there. The beds were ok ( we had two regular twin beds) the tvs were so old, small and outdated. I dont know when the washer was cleaned last ( this is why I booked with them). They...

"The apartment is great for the price you pay. Just a heads up, you must walk down an alleyway that only is walkable or for scooter use. Keep that in mind when searching, a grab or coming in and out at night. I felt safe, the receptionist was a little cut and dry when giving directions for check-in. After travel all day, that could be a little frustrating. There's an AMAZING mall with everything you could think of within walking distance. Tons of stores, food etc. I would stay again!"

"I highly recommend Oakwood Residence! The staff are friendly and welcoming, the rooms are modern, clean, and comfortable, and the hotel is in a great area. It’s also close enough to the heart of Hanoi to easily explore the city while still being in a quieter area. I really enjoyed my stay and would definitely stay here again!"

"The rooms are clean and good view of the lake. Friendly staff and always willing to help. Breakfast was a good spread and variety of choices. We liked the convenience of the location."

"The room setups are different than advertised but other than that everything is good. Easy check-in, checkout instructions, great communication with the host. I would definitely recommend this place."

"Nice 2 bedroom much different than studio and nice sauna as side benefit "

"The hotel pictures and the actual hotel do not match. It’s dirty and unsafe. Next to a freeway. No front desk it’s in an underground parking structure. Horrible location but most importantly it does not look Like the picture. Very run down property "