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"Met by Sonia in reception who was just so very helpful. Hotel provided us with bikes to explore the town. Such fun. Then Ricardo helped us get tickets to the Puccini concert in the San Giovanni. We loved Lucca and it was in no small part owing to the lovely people we met in the hotel and in the city. "

"Return visit after 6 years and hotel as good as we remembered. "

"Loved our stay and looking forward to coming back in 9 days time. Probably the friendliest and most welcoming hotel that we have ever stayed in, staff are a real credit to you. "

"We loves our stay, everybody was really friendly! "

"Overall excellent "

"3rd time and it gets better every visit. True luxury and Tuscan hospitality!"

"Nice staff and good location, excellent food"

"Friendly staff"

"Highly recommend. Great location if you have a car to visit in the area. Pool is incredible. Breakfast buffet fabulous. Great service. We did not use bikes and seems like a great option to go into Forte Dei Marmi. "