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"Staff were very helpful and friendly, made us feel really welcome. The room was a good size (superior double) with great sea views and it was very clean. Having a cozy bar with reasonable prices and the use of a free pool table was an added bonus. The hotel is great for relaxing and people watching. "

"Perfect stay staff very nice helpful rooms very clean comfortable beds will visit again "

"Very quiet and comfortable beds. Nice breakfast.. I ordered a coffee as wanted a latte that wasnt included. It was no trouble and made at the bar.. delicious. The hotel is very clean with nice toiletries and tastefully decorated throughout. Staff were frieny and helpful"

"Lovely staff"

"Overall a very relaxing break and the spa was excellent "

"staff were very friendly, room was spotless, perfect for the price as i was working local. highly recommended. Parking is best after 4pm, otherwise there are no nearby spaces."

"Another great stay, wonderful breakfast and staff "

"A very pleasant stay and an excellent meal we shared for our friends 80th birthday."

"The room was spotlessly clean, all the staff were extremely helpful and friendly and food was excellent, superb all round "

"Room was roomy and spotless plus in a great condition Food was excellent and the staff were exceptionally friendly and helpful throughout plus Linda and Louise that looked after us for dinner were amazing! Great location and free car parking was very helpful "

"Our stay at Y Capel was wonderful! We loved the heritage associated with the building. Our room was large and clean. The bathroom seemed to have been recently updated and the shower was awesome. The common area was lovely with extra amenities. Check-in at the Erskine Arms (immediately across the road) was quick and easy. Breakfast was included (at the Erskine Arms), and it was delicious with lots of choice. Y Capel is a wonderful spot for exploring all the sites of Conwy. We would highly...

"Yes the hotel is a little dated in parts but theres a real friendly atmosphere that you cant help like Only stayed for 2 nights but it was central to everything in the town"

"This was the nicest of hotels first on arrival greeted by lovely female staff member who I now forget her name sorry ,, we stayed in room 201 it wasn’t see view but I never payed for sea view so we was happy with are room , it was spotless throughout the hotel room had all the amenities . Room was nice and warm , we had sat and Sunday night at the hotel as we was seeing stylistics just down the road , everything was on the door step also the breakfast was more then plenty lovely clean none...