Search Aparthotels in Tri-Cities

"Room was clean, but very run down; Joe was friendly, but waited 45 mins to check in (and I’d already paid online); restaurant/bar was closed, so continental breakfast was next to nothing (brown bananas and granola bars); terrible experience. Arrived at 9:30pm, so definitely didn’t expect the check-in time to be that bad. People before me came back after check in because other people were already in the room. "

"Staff was very friendly, especially Becca in the restaurant. "

"Breakfast was good. Hot tub was hot.. "

"This hotel was very clean and nice! We stayed during the baseball tournament weekend so it was pretty loud. "

"The room is clean. We only stayed for one day. I would definitely book again if in the same area"

"Room was not quite as clean as pictured. Breakfast limited options. One staff person at night; unable to get towels or hot water as she “wasn’t allowed to leave desk”. No worker should be alone and it felt very frustrating to be told we had to come back in the morning for necessaries. "

"Not the greatest Bed below average Breakfast below average Room condition poor Poorly maintained Not worth the price "

"Yes"

"Everything was perfect the staff was great, the property was well maintained the room was awesome. I like the quietness of the motel very pleasant stay until i paid for two days directly at the counter using my chime card the transaction went through. The money was taken out of my account i went to pay for another day they took 116.00 cash for that day and i was going to pay the remaining 50.00 balance on my card for that days rate. They tried to recharge me the 301.47 transaction again stating i hadn't paid which is incorrect. I called my bank they said the transaction is on the merchants end and the forced me to check out in turn also keeping my 116.00 for no reason. Not only was i spoken to like i was an idiot they kept 116.00 of which they weren't entitled to and treated me like i had stolen from them. Now everyday they numerous times a day keep trying to run my card for unauthorized transactions in various amounts. They keep saying that the money will be returned to my card i only want my 116.00 cash that was taken returned and for them to stop fraudulently trying to run my debit card for unauthorized transactions. When i called they said it was there system rebooting but it repeatedly everyday and different amounts at different times. Up until this happened it was a great experience. Its appalling that this is happening im curious to see what the final outcome is going to be with the 301.47 they say i never paid but i did. I had stayed over a wee and would have cont."