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"Staff at all levels are extremely friendly and helpful which makes our stay very pleasant and comfortable. Breakfast is so delicious and amazing. Will definitely stay here again!"

"My time at this hotel was thoroughly enjoyable. The staff were all so friendly and accommodating. Highly recommended!"

"We had a great stay at this hotel, the largest king bed I have ever seen! Great bathroom and toiletries, friendly staff with great customer service orientation. Also extremely walkable around the old quarter. Highly recommended."

"The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again."

"Hotel location is great, walking distance to major tourist attractions in Hanoi. But what made us Hanoi stay most comfortable and fun were hotel staff especially front staff Anna was so helpful and friendly. It was our first time in Hanoi but she showed us the point of interests on the map and how to get there. BF buffet was great and all other staff were also helpful and tour arrangement were great too. They made us love Hanoi and want to comeback here and of course stay in Lotus Boutique Hotel. Thank you so much for great hospitality."

"Emplacement au top dans le vieux centre historique..facile pour visiter à pieds..hotel très propre et personnel très accueillant, parlant bien anglais. Ils nous ont aidé dans nos réservations de taxis et déplacements. Chambre 601 avec balcon au calme, petit déjeuner buffet à volonté. Je recommande vivement cet endroit, compte tenu du grand nombre d hôtels dans le quartier historique."

"Beautiful hotel in a great location. The staff will go out of their way to ensure you have a great stay. Would definitely stay here again. "

"We had a free upgrade to a classic double room. The city view was a nice view, clean and comfortable room. The staff were friendly and attentive, making our stay even more enjoyable. Breakfast offered a good variety, and the location was convenient for exploring the city. Overall, a great experience that we would definitely recommend. Le Petit prince hotel & rooftop bar have a very good promotion us to eat and drink at their rooftop. The rooftop offered stunning city views, perfect for relaxing evenings. The hotel's central location made it easy to visit nearby attractions, enhancing our overall travel experience. Highly recommended for those seeking comfort and convenience in the heart of the city. Additionally, the hotel's cleanliness and modern amenities contributed to a pleasant stay. We appreciated the helpful concierge who provided excellent local tips. This hotel truly offers great value for travelers looking to experience the city's charm. We'll definitely choose it again on our next visit."

"Good location. Very nice interior and look. Bfast is OK. Proximity is key. Big driveway for drop off. Check in and out is seamless. Overall good. Will return."