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"I had a fantastic stay at Hotel Vendôme in Nice, and a huge part of that was thanks to Carla on reception. From the moment I arrived, she offered such a warm and genuine welcome that instantly put me at ease — something I really appreciated as a solo traveller. Carla was supportive, approachable, and incredibly helpful throughout my stay. Nothing was too much trouble, and her kindness made me feel truly looked after. It’s rare to meet someone who brings such warmth and professionalism to their role, and the hotel is very lucky to have her. She is a real asset to the team. Because of Carla, I would happily return to Hotel Vendôme. For any future travellers: if you have the pleasure of being greeted by Carla, you’ll be in very good hands. She is a wonderful host and made my experience memorable for all the right reasons."

"Room and staff great."

"The hotel & room is clean with safety box, kettle, tea/coffee box , 2 bottles water in fridge. The distance is around 3 minutes from train station, with all shops restaurants around，very convenient. The buffet is impressive, with american standards, servers wearing butlers uniforms, with variety foods, scrambled eggs and bacon, fresh fruits, yogurt, the best of my trip. The towels quality is much better than european hotels provided． i told manager The internet was unstable after 2 am in the morning before i left, he immediately checked with internet provider, very responsive in doing that. The price is good. i would recommend this hotel．"

"Great hotel in a great location just off the ‘Place Masséna’, which was very easy to get to via tram 2 from the airport. The welcome was warm and the staff very friendly and couldn’t do enough for you. The hotel itself was very clean and the breakfast was superb, again with the staff being very attentive to your needs!👍 When leaving to come home we needed to to check out before breakfast started but we were presented a take away breakfast bag with coffee👍 Our 1st time to Nice and won’t be out last and when we return will definitely be booking the Best Western Plus Hotel Massena Nice. Could not recommend highly enough. "

"Lovely hotel that sits in the center of Nice. Walkable to the shopping district and tons of restaurants and it’s easy access to tram and train as well. The bed is comfy (really helped us with he jet lag) and the front desk staff are super very friendly and helpful. "

"Friendly staff, clean rooms and great location "

"Very nice place. There is parking about ten minutes walk away. Stayed in winter when the price was low. "

"Room could do with a bit of updating. However, for location, price, convivence of all amenities it cannot be faulted. Would stay here again. "

"Exceptional hotel and customer service. Situated in a prime position, close to everything, including the beautiful esplanade. The room was very comfortable, warm and well appointed "