"We were surprised when we arrived at the hotel that the young man who gave us our key didn’t offer to carry my case up two flights of stairs, through three fire doors and then down a few more steps. We are both in our eighties and my husband has two replacement knees,
The main reason we can’t give a good review is that on arriving at the room, I put our wet bag in the bathroom and there was a turd in the toilet. Not nice. Being English we didn’t make a fuss just left a day early but you can see why we won’t be returning."