Black House Aldea Zama provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Reviews
1010 out of 10
Exceptional
Popular amenities
Pool
Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor Space
About this property
Black House Aldea Zama
Luxury apartment near Tulum Mayan Ruins
Black House Aldea Zama provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks at this apartment include:
Concierge services, beach towels, and local meal delivery service
Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms are individually decorated, and include comforts such as private plunge pools and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Rainfall showers, free toiletries, and hair dryers
55-inch Smart TVs with digital channels
Private fenced yards, wardrobes/closets, and separate sitting areas
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from December 16 2024 to December 31 2025 (dates subject to change).
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Is Black House Aldea Zama pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Black House Aldea Zama?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Black House Aldea Zama?
Check-out is at 11:00 AM.
Where is Black House Aldea Zama located?
Located in Zama, this luxury apartment building is 0.7 mi (1.1 km) from Hunab Lifestyle Center and 2.7 mi (4.3 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
9.4
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Hilda
30 August 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was really beautiful it was really clean the pool was amazing
Hilda
Stayed 3 nights in Aug 2024
Verified
10/10 Excellent
Manikandan
12 September 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a excellent stay in black house. We stayed as a group and it was an amazing experience. The place is very beautifully decorated and Marcela is super helpful. Definitely we will visit again.
Manikandan
Stayed 3 nights in Sep 2024
Verified
10/10 Excellent
Gigi
22 January 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó todo, desde la comunicación para el recibimiento hasta los detalles de la instancia.
La administradora fue muy atenta y amable, respondió todas mis dudas y lo hizo a la brevedad. La estancia muy bonita, comoda y limpia, me voy muy contenta de haberme hospedado ahí