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"Let me just say if you didn’t know you wanted to stay at a real palace and be treated like royalty, now you need to add that to your bucket list! I originally booked a regular room (I was already happy that the hotel was a functioning palace and I booked it mostly for the Turkish Hamman) but was offered an upgrade at the suite on the Palace side facing the Bosphorus - I am thankful to the sweet lady at the reception that told me about it. The entire butler team, led by Necmeddin along with Erhan, Goksel and Ayhan are impeccable when it comes to customer service (think what you expect to get at a 3 Michelin star restaurant) - and I have stayed at many nice hotels. They always go above and beyond to ensure my parents and I had the most memorable experience, even though it was only for one night. I was left speechless how thoughtful and sweet they all are to ensure the entire experience was as special as possible and of the highest standard - (even the last part with the type of VIP taxi for transfer) and I’m someone that doesn’t get impressed easily given my extensive travel experiences. I would definitely come back to stay the palace suite again for a special occasion - money well spent for the unforgettable and the rare experience you get. Now I need to start looking at where else in the world that I can stay in a real palace!"

"Great"

"yes staff very attentive and room was spotless "

"Very nice and clean hotel"

"Amazing time staff was wonderful and the place is so clean and immaculate "

"Employees are super nice and respectful. "

"every thing was perfect "

"Fantastic hotel. Room design and smiling service were just perfect. The breakfast spread was a joy every morning. Seems a bit far from Kadiköy at first, but once you walk it you realise that it is just a 10 minute walk from the fabulous Kadiköy Terminal. "

"Always comfortable and to a high standard. Istanbul's best hotel. "