Palaces in U.S. Virgin Islands

"Ideas-To advise guest of the hours the front desk and golf carts are not accessible. Rooms -very clean and spacious, Staff- amazing ,very friendly, accommodating, informative and so sweet. Beach view- beautiful view but not for bathing, very small "

"Disappointing Service for the Price We recently stayed at Hampton by Hilton St. Thomas and while the stay itself was fine, it did not meet expectations—especially at $750+ per night. The biggest issue was the lack of service. Our room was never serviced during our stay, which was frustrating given the price point. For that nightly rate, we expected a much higher level of attention to detail and overall guest experience. The room itself was adequate, but the amenities and overall offering simply did not justify the cost. At this price range, guests should expect consistent housekeeping, better service responsiveness, and a more elevated experience overall. The property has potential, but management needs to address service standards to align with the rates being charged."

"The hotel is old and need many updates BUT it was clean and perfect for our long weekend. The staff was wonderful and the free breakfast was delicious. I don’t know if I would ever go back to St Thomas since it is soo hard to navigate around even with a rental car. If we do return I would stay there again"

"The wait and housekeeping staff could do better. That said the front office and manager was amazing. Especially Starr who was the sweetest person who made me feel so welcome, "

"Very steep hill from oceanfront room (Mermaid beach) to big house where terrace restaurant is. I could not walk up there due to back issues, but staff would pick me up in shuttle van. Beautiful property. More choices for dining would have been good- only one restaurant open for dinner each night."

"We had a wonderful stay at this hotel. The staff is friendly and helpful. The only 2 negative things I would say are…our bathroom had a musty smell at times and the hotel food was not good at all for the price we paid. "

"The security staff was great. That’s about all I can say about the property. The pictures are a poor representation of what you actually get. The bathroom is covered in lime and rust. I’m sure from the water quality. Sheets yellowed again I’m sure from the water quality. During our stay the hotel ran out of water. The restaurant is over priced, it stinks, and it’s out dated. The other positive thing is that it is close to the ferry and close to downtown. "

"Stay at this property for a week and would not recommend to anybody. Day 2 my partner and I experience a bug infestation. Our whole week stay we didn’t have any tv to watch. No restaurant on the premises like they claim they have. Soda machine down. Light switch controls all the electricity tv outlets etc. No hot water. Doors coming off hinges. Was not a very pleasant stay for my partner and I. "

"Wonderful time "