Find all hotels by CitizenM Hotels in Union Square, NY from AED 731

"Great location if you want to be in the middle of everything. Convenient to the subways, walkable to so many attractions!"

"Hotel was great. Clean rooms. Staff was friendly and helpful. We got the breakfast at an added cost and wasn’t really worth the money. "

"This hotel is centrally located and easily accessible by all transport in the city. The hotel is large and can be busy but the staff are well prepared and know how to handle all the people. The room was a comfortable size with microwave, fridge and roll out table. The bed was comfy and when we needed more pillows they were delivered quickly! "

"It was very safe and even quite beautiful. "

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"Perfect spot to walk to many local attractions. Steps from times square, easy walk to and from theatre district. Minutes to several metro spots. Staff friendly, helpful. King bed was fabulous! Firm and lots of big, puffy pillows. "

"Akada at the reception was amazing. Room was clean and friendly staff. "

"We loved our stay at this property! The facilities and rooms were top of the line. Location was ideal to catch any sort of transit. Would recommend this location to anyone traveling to NYC for broadway or similar. "

"We had an excellent 4 night stay at the Hyatt Grand Central. We flew into LGA and out of JFK and public transportation for both was very convenient. The staff was lovely and accommodating and the room (which was huge by any standard and gargantuan for NYC) makes it perfect for a family stay. The beds were comfortable and the $15/day credit for the market in the lobby was a nice little bonus (though the prices there are excessive). The building was secure and there was staff everywhere constantly cleaning. All of the negatives pertained to the bathroom. It was small and the fan didn’t work in ours. Also, the shower faucet was very stiff and required a lot of effort to turn it on by pulling it out from the wall. I think elderly people, children or people with a disability would struggle to operate it. The water pressure was not the best and the water had to run for several minutes each time we showered before it heated up. Once we had these weird little things figured out, we were fine. These are really the only negative things I can say about this property. I happily stay here again and enthusiastically recommend it to others. "