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"The front desk staff is very friendly and helpful. "

"This hotel is really a unique experience. They treat you like royalty. Our room was small but had a ton of character. Only had one spot for one suitcase, so we used the large window sills for the other one. There is really no place to park, so we used the valet parking which was $52.00. But they unload your luggage out of the car and take it to the room for you. By the time we text to get our car, it was there and they had loaded our luggage into and we were ready to go. Great place to stay with lots of eating choices within walking distance. We would stay there again. "

"Super friendly staff"

"Great stay!"

"We really enjoyed our stay in Cleveland, and this hotel is the biggest reason. Walkable to Progressive Field, and the R&R Hall of Fame (Uber back, it’s uphill). So many good restaurants in walking distance, but you can just go to Betts! Great breakfast. Room was nothing special, bed was comfy, but the bathroom was very nice. Parking, like all major cities, is $$$. Would definitely stay here again"

"Hotel was clean, staff very nice. Breakfast was great. Close to shops. "

"I love the room "

"Great location, great views, a bit of an issue getting an Irish Coffee at 10:30pm, but it happens."

"The guy in the front desk is nice and friendly. They have breakfast included and the place is close to downtown and airport. "