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"All the staff were friendly, professional and helpful, however Casey provided especially attentive service, going above and beyond to make sure we were aware of all the services and amenities the hotel has to offer. We very much enjoyed our swim in the pool before dinner and the entire facility is one of the classiest I have ever stayed in. We would highly recommend this hotel to anyone needing a place to stay in Albany, NY."

"Staff was amazing, rooms were tidy, quiet, and warm (we visited in very early January, so this is a good thing). Great visit, one of the few hotels in the world I would actually book again."

"I and my son we had a good stayed at the hotel. The atmosphere was great and the staff was friendly like mr rupam. Room was clean, lobby was clean, quiet, breakfast was completely healthy, testy and coffee was available all day and evening. I recommend you when looking for hotel. Thanks ."

"Excellent "

"The room was clean the bed was most co.fortable and the bathtub was relaxing and the water hot thats what i look for in a room. The front desk staff were curtious, friendly and helpful in eve3way i missed gettimg their names. Id stay again right by the airport with shuttle service."

"Great front desk staff!"

"Improved cleanliness, helpful staff. "

"Very friendly staff. Great location, only 10 minutes walking distance from the falls. The restaurant serves great classic Italian dishes in very reasonable prices. I will definitely visit again!! "

"Everybody was great"