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"The hotel provided shuttle service to restaurants downtown which was excellent as my husband was really tired from our long drive to Buffalo "

"Excellent hotel "

"It was a little dirty inside the curtains in our room had big dirt spots but the bed floors and bathroom was clean "

"Hotel was very clean and modern Breakfast was buffet and it was as good as that can be , got to love them waffles , Person in charge of breakfast was well organized and kept it all moving Indoor Pool is nice , particularly for kids "

"It was the best experience I’ve had in a long time! "

"It’s kid friendly!"

"Nice clean place "

"Nice staff and breakfast was great!! Will definitely come back again next time. Highly recommended!"

"We love Seneca in Niagra Falls NY. This is the first time I think we had an issue. And here's my issue, the money we spend in casinos is outrageous for us. We don't go to win, we go for the entertainment. It is nice when you win but for us it's strictly entertainment. I was shocked to see in our room were two bottles of water, you would think for the money you're paying for the room and the money that you would probably lose at the Casino they could give you a bottle of water. There was a $2 charge for each bottle of water. The second is I went into a lady's restroom and this is out where the restaurant area was by the Bear Claw (awesome place to eat by the way. ) further down. I have never ever been in a casino bathroom where it has been as filthy as it was that day. Toilets weren't flushed I'm sure no fault of the casino. Paper towels everywhere. I didn't even use the restroom that's how bad I felt it was. Other than that we had a fantastic time, we love going there we love to visit the Falls walk around it's a nice convenient area. I thank you for the hospitality, your staff is always wonderful, check in and check out is easy."