Find Hotel with a Concierge in Upstate New York, NY

"Clean room, but poor bathroom. Low parking spaces."

"Wifi was down throughout the night, fireplace didn't work. TV wouldn't work. Phone had no phone line. Couldn't use to call for room service, issue with TV."

"Becki and Chris B gave exceptional customer service and a true asset to your team! They left an amazing impression and we will be back:) "

"yes"

"Hotel is under construction so most of the stairwells and elevators are closed resulting in a very long walk to our room. The one working elevator got stuck twice during our stay which was unpleasant and stressful. The hotel doesn’t begin serving breakfast or their complimentary coffee until 7am, which was after we needed to leave for our event. They do have coffee pods and powdered non-dairy creamer in the room though. The staff were pleasant during check in."

"Very nice place to stay. Clean and friendly staff. Love the fire pit outside."