Find Hotel with a Concierge in Upstate New York, NY

"The breakfast staff was kind and helpful to my 3 children. The parking was close and convenient, but there is an added charge. "

"Location was great. Parking on site. Construction in the building was the only downfall, although it was only during the day."

"On the side entrance doors, cigarettes should be cleaned on a daily basis.. Cover blankets should be inspected monthly to remove stained ones within the room. "

"We had a terrible stay. We were given a room that was either occupied or not turned over. When we entered, the beds were unmade, food in the garbage, cups on the counter. The front desk gave us a new room. The new room had a terrible odor but we decided to stay. In the middle of the night someone was trying to enter our room, opening our door. I had the inner safety lock so they could not come in. When I spoke with the manager he told me no one could come in without a key. I feel like there was an error and I was unhappy with the resolution. They offered me extra Marriott points, however given the lack of safety while traveling alone with my daughter I expected more. I was very disappointed. "

"Dinner: We ordered mushroom pasta and the cauliflower soup. I took three bites of the pasta and couldnt eat it. It was terrible. The soup was too oily. We had a guest so we didn't want to complain"

"Clean and friendly staff"

"Yes"

"We were greeted by James at the front desk, who was beyond pleasant! Thank you, James! The room was clean, but in need of repairs. The HVAC unit was making noises all night which make it hard to sleep. All in all, we had a good stay."