Find Hotel with a Concierge in Upstate New York, NY

"We stayed there prior to leave for our flight early the next morning. Very convenient and staff was helpful. They have shuttle that takes you to the airport and we were able to leave our car parked at the hotel."

"It was a good experience for me and my family."

"Room was partially cleaned, there was fake money and chip bags under the bed that had clearly been there for a while. Table and dresser drawer in room were broken. Didn't want to seem difficult at the time, but it was not the experience we were looking for. As soon as we woke up we checked out 7 am didn't wait for check out time. Staff needs updated training on proper cleaning . There was so much dust and dirt on the headboard and bed skirt smh.... Not what I expected as a first time customer!! The plus was that our room was located near the entrance where we were able to park and the microwave was directly outside of our room."

"Staff was great, breakfast was really good. The minor problems that we ran into were addressed immediately. "

"Phenomenal staff at every level. Beautiful room, extremely clean. Great view of the Lake. Fantastic restaurant and lounge. Plenty of activities on site."