"Close to union square. Nice staff. Spacious rooms."

"Clean and quiet, amazingly friendly staff."

"I LOVED this place. Can’t beat the location. The staff was soooo amazing. The suite was so huge."

"next to opera!"

"Staff sold my reservation to a different hotel. Virginia, manager, would not respond to desk staff requests to resolve. Hotel filthy, staff member gave each guest a paper map, circled areas and said? "Dont go here after 5". I would not do this again. Very dissatisfied. "