"Overall our stay was very pleasant; the staff friendly and helpful. However we had a room for 3 adults and apart from having to pull the sofa bed out and make it ourselves it was extremely uncomfortable with a mattress so thin the metal work could be felt. We would also have liked hot milk at breakfast (for weetabix) which we were told wasn't available. The hotel served our purpose but was not the same standard as other Best Western hotels. "

"The building could do with a refurb. However our room although tired was clean. There was no lift to use but the staff were more than happy to carry our bags upstairs. All the staff were friendly and helpful. Restaurant food was good. "