Find all hotels by Ace Hotel in Van Nuys, CA

"Room was dirty never cleaned had to switch rooms no king beds available as he had booked overall bad experience will never book here again! "

"amazin customer service"

"Pool area: chlorine smell was so strong in pool area, eyes were burning and running. Had to ask for door be held open just to sit in that area. Towels: after getting out of pool and asking for clean towels for the room, it took them 4 hours. That’s right 4 hours and then it’s because I walked up to the desk in disgust that towels showed up, me were told several times that they were washing. "

"Awful vibes in the lobby, but the room was spacious and comfortable bed"

"This was a perfect property to stay if you need to catch flight from Burbank in the early hours of the morning. The staff was helpful, courteous and friendly. Neighborhood sketchy but they have gated parking at night. I felt very safe as a solo traveler but would no wander neighborhood. Good Shopping and restaurants close by. "

"Clean room. Very helpful and accommodating staff."

"Clean, spotless room; kind staff and safe luggage storage. Shuttle to the airport is slow—plan extra time or use alternatives. Overall solid for cleanliness and service, with transport caveat."

"Clean room, near the venue we were attending, lots of close by resturants."

"Very easy check in great room "