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Staff, rooms, hotel , shuttle to amd back airport

New hotel, very clean, friendly staff, love the eco-friendly design.

Service to the Airport is not free, is 5 Euros per person, not bad, but is not free. Good thing they have lockers, which is very convenient, we left the luggage two days earlier, and went to Paris, and check-in without carrying the big luggages. Clean, breakfast was ok.

I am a fan of Barcelo hotels but not of this one, i felt a little disappointed for the cost of the stay, but being in Madrid explained why is such this way. I uber most of the time and cost varies depending on time of the day but with a big increment for busy hours, the room was comfortable and quiet we had street view. Later in my stay i discovered that the metro stationPlaza Castilla, was in walking distance from there but I can’t say much because did not ride the it. There are few options...

Hotel exterior was deceiving. Convenient to airport and Metro to other areas of Madrid. Interior was attractive and modern. Rooms were somewhat dated, but very large in comparison to typical European style, clean and comfortable. Bed was firm. Restaurant food was good quality for the $$$.

very convienient location to the airport and the metro to downtown. the shuttle service to the airport was great.

Great workout and pool facilities that is near the airport.

As noted in other reviews this hotel is in a residential area which equates to a quiet and secure stay. Very attentive and helpful staff at all levels. We stayed here at the beginning of our stay and then again tens days later prior to leaving for a total of five nights. Both times were wonderful. The breakfast is expansive and complete. "Fresh" squeezed orange juice daily. Complimentary beer, wine, sandwiches, small salads, coffee and tea all day. An honor liqueur bar. Very clean and well...

Clean rooms and friendly staff

Friendly and helpful staff. Nice hotel, very clean. Location isn't good to have fun around but perfect if you have to go to the airport next day.

We had a family double room for 3 adult and it’s roomy and comfortable. Right on Gran Via so it’s so easy for shopping and dining. The hotel has a roof top bar which has a beautiful view of Madrid. It’s an excellent place to spend the evening with friends/family. The breakfast is GREAT with very nice setting and excellent varieties. Very happy with our stay.

Good

Incredible views and a beautiful place to stay

Hotel and staff are nice. The only quirk is that it requires taking two separate elevators in different parts of the building to get to your room, but no huge deal. Staff and amenities are nice. Breakfast is amazing and definitely worth the added cost. My wife got pregnant here, so 10/10 recommended the bed.

I stayed at this hotel several times. This time with my dog. It was a very pleasant stay. Thé hôtel staff was very friendly, professional and accommodating. Rooms are spacious, nicely furnished. Hôtel is walking distance to many cafes, restaurants, parks. Overall a very great stay in Madrid.

Great property - thoroughly enjoyed the stay.

We had a short stay here, however it was perfect. The room was very spacious and clean. The lobby was lovely and the staff was very welcoming. Would definitely stay here again!

Great stay! Close to decent restaurants, museums, and important destinations. We arrived early before official check-in time and they promptly gave us a room…a huge relief for weary travelers. Service was top-notch.