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"I enjoyed the stay in the hotel. Nice and cosy."

"The staff did not care to assist me in any way. My sofa bed was not made up. They asked me to open it myself, telling me the linens, pillows and the towels are all already inside. When I asked if the sheets and everything was new or has been sitting around inside the bed for a while , the answer I was given was “ I think so, I don’t know”. I asked if housekeeping can come to take care of this and was told they don’t do that. I wouldn’t trust the cleanliness of these sheets or pillows. When the sofa bed was opened, everything was so wrinkled and looked very unkempt. Not a pleasant look or a comfortable sleep sensation. Poorly done. "

"Läget, frukost och miljön. Inte så bra var trångt badrum och mjuka sängar"