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The Capra is one of the best hotel experiences I ever had. We keep going back anytime we can. This is the one place where service is at its utmost definition.

Very good

Great property. Staff and GM were very kind and helpful. All of our needs were met. They went above and beyond. Thank you!

Had an amazing stay!

We arrived in Zermatt by train, and the hotel provided free transportation from the train station. From the moment we arrived, we felt at home. The hotel's 'lobby' is more like a living room, complete with comfortable chairs, fresh flowers and a fireplace. The staff was friendly and very helpful. Our room was spacious and had breathtaking views of the mountainside, as well as a personal note from the innkeeper and fresh apples upon our arrival. We had turndown service each evening with...

Its not often that I have an experience that is close to perfect, but my stay at Mont Cervin Palace came pretty close to perfection! We arrived at checkin and proceeded to checkin at ease with the polite staff who showed us to our room, which they had upgraded for us to a suite overlooking the Matterhorn. It was immaculately clean and very well appointed with large living room-extra toilet and full bedroom with good sized bathroom, smart appliances (shower, bidet, nespresso machine-refilled...

Absolutely loved staying here! It was so clean and the amenities were great, especially have access to their sister’s hotel spa! Breakfast was delicious and the staff who ran it were so friendly! Highly recommend this place for anyone staying in Zermatt!

Beau Site is overlooking Zermatt with a splendid view of the Matterhorn. Great hotel with welcoming staff. This ended up as a very relaxing five day vacation with pampering service and good food.

A great little hotel where attention is paid to every little detail in the room.

This property is amazing. It is near the Very center of town. Walkable to everything. It has a courtyard with loads of chairs for enjoying the outside. Rooms are spacious, clean, and very well-appointed. Minibar, fridge, heated towel racks, robes/slippers, complimentary water and kombucha. The spa area is also exemplary--hot tub/jacuzzi, pool, sauna, wet sauna, and aromatherapy shower. All very clean. The staff are extremely helpful and attentive. Breakfast in the morning is extensive...

It was fantastic. Wonderful hotel. Helpful staff

Excellent location and staff

The staff was incredible. Beautiful views from our balcony. The included spa had a steam room, jacuzzi and sauna which we fully enjoyed. We considered staying another night after we saw the room for the first time! We would definitely recommend this hotel for an enjoyable stay.

It’s my fourth stay at CERVO and I’ll be back! The breakfast isn’t as extensive as was originally, but you can still order a wide variety of hot dishes and I found the breakfast staff very attentive, and the evening staff perhaps understaffed?

Perhaps the most welcoming experience that we have had. Staff is extremely friendly and helpful. Location is very good, walking distance to lifts and to a broad range of restaurants. The pool and jacuzzi have a unique vibe. Highly recommended as a top choice in Zermatt.

Had a fantastic time at this very unique hotel located above the city of Zermatt on the Mountain Gornergrat. We requested a room with a view of the Matterhorn and we were extremely pleased with our room and view. The price of the hotel included dinner and breakfast (at least in our case). Not sure if this is the norm, but a nice surprise. Breakfast and dinner were fantastic. When you consider the very unique experience of waking up or falling asleep with the Matterhorn from your room at eye...