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"The hotel is perfect for a beachy, chilled holiday if that’s what you enjoy. The small town has some shops etc which is good and Chania is only a 30 minute drive away along with Souda which are beautiful towns. Especially the Chania markets! A must go to if you love a bargain! The hotel could be somewhat more clear on what is included etc. The hotel is amazing so don’t let that put you off but we were told the tourist charge was €10 euro per room, per night, which is correct but we were also charged extra and we’re unsure really what that was for. Also we have been twice to this hotel, the first time when booking we had the option available to go all inclusive plus but the second time that option wasn’t available until we arrived at the hotel and it was quite steep compared to the first time we visited the hotel and with not much difference to the basic all inclusive package. After all a gin and tonic is a gin and tonic be that from the local gin or branded big name gin. Overall though, lovely place to stay and the staff are amazing! So helpful and super polite! Will absolutely be back again! "

"The food and drink was good, especially the included breakfast. We loved the location between Chania and Heraklion for sightseeing. The town of Rethymno was charming with good food and shopping. Pool was lovely but unheated. Friends got massages at the spa and were pleased with the results. "

"In general great place to stay with small children, great facilities, fun events for children. Swimming pools are anyone can desire, outside, inside non heated, inside heated. If one wants beach that is also available, sandy strip is just 500m away to the side if necessary. Staff is really polite and helpful, buffet all inclusive food is not boring and selection can satisfy most i am sure. Rooms are clean and on top of that they are cleaned every day, new towels, fresh floor. Absolutely recomended, this was our favourite when compare to similar price Mallorca or Sardinia resorts that we have visited before."

"I communicated a late arrival due to missed plane. They were aware and responded to that. Enjoyed our stay and will stay again in the future. Great view from dining area on roof. Great walk to the tourist area by the water. "

"Great service and hospitality. Beautiful entrance and amazing sea views! Parking was not a problem "

"Lovely boutique hotel in the centre of Rethymno. We stayed in the loggia suite (one bed plus a living room with sofa bed, two bathrooms). Very tastefully decorated, great bathroom(s) really good powerful shower and the property felt well maintained and cared for. Very good complimentary breakfast. The only negatives or points for improvement (these seem rather nit picky): 1. The bathroom had an amazing shower and a fancy weighing scale (who would want that with all the great food so close by?!) yet had one of those horrible hotel hairdryers that you have to hold down the button to keep it switched on making it hard to style hair. Felt that this was a disappointment given the spec of the room. 2. Parking is free in the four martyrs car park -but you're not guaranteed a space. We arrived in Rethymno at 1pm on a Monday, wanting to have lunch and visit the town a bit before checking in. We were very lucky to get a space (and almost gave up)! It would be nice if the hotel could work an arrangement with the car park to reserve spaces for guests - especially since the hotel contacted us in advance re parking etc and this is the closest car park to the hotel for transporting luggage. I would be willing to pay a nominal fee of 10 euros to have a guaranteed space for 24 hrs / be able to come and go to visit the surrounding countryside. 3. Breakfast was great yet the fruit juice was very watery - again more of a let down based on how good everything else was!"

"The colleagues at this property and the sister hotel were amazing. Friendly and efficient. Great clean rooms. Autograph restaurant and buffet very good. Lovely walks along beach and easy to use public transport options. Good challenging walks from resort. End of season and all hotels and most bars starting to close."

"Beautiful location. Solid no nonsense hotel. Enjoyed the stay enormously. Massively enhanced by superb staff fronted by the charming and helpful Zain. "

"Very nice and beautiful place good service good food, very helpfool person.al. everythyng is super."