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"The hotel adds a Service Fee on top of the Hotels.com booking price. It is "optional", but it is hidden when you check in (on a screen-based system). The staff and team are lovely, but I strongly object on principle to how the hotel tries to sneak this in without making it obvious. "

"Tiny room, outdated, not the cleanest. The noise from other rooms unbearable until 3am one night- maintenance work from 8am that was not prewarned. Good location though and was above average for a hotel for this size. "

"It was perfect, but a little bit noisy "

"Room was in the basement, very much a labyrinth and a bit claustrophobic to find. I wouldn’t have liked to try and find my way out in an emergency. Clean enough, bathroom pokey. Staff lovely, our booking didn’t include breakfast so I can’t comment on that. Didn’t know where the bar was but went out anyway, so can’t comment on that either. I wear earbuds to sleep so it blocked out any neighbour noise I would have been likely to hear. Was ok and a great location but probably wouldn’t book again."

"Very good breakfast, very comfortable for transport, restaurants and shopping, nice and warm rooms, friendly staff"

"It was okay."

"Great place for a reasonable price. Staff was wonderful!"

"I had a fantastic stay and couldn’t recommend this hotel more highly. From the moment I arrived, the staff were warm, welcoming, and incredibly attentive, making me feel right at home. The room was spotless, beautifully presented, and very comfortable, with everything I needed for a relaxing stay. The facilities were excellent, and it was clear that great care is taken in maintaining high standards throughout the hotel. The location was also perfect, making it easy to get around and explore the area. Overall, it was a wonderful experience, and I would absolutely stay here again."

"A decent location. Not far from st Paul's. There was a Nespresso coffee machine in our room but there were no instructions on how to work it and there was only three pods which were not replenished during our two night stay either. The hairdryer in the room wasn't working. The rooms were and dated yet clean. The main issue we had was that the water in the shower was never hot enough. It was only ever luke warm at best and this made showering an unpleasant experience. We didn't have breakfast during our stay but the bakery section and coffee was nice. I would give this hotel no more than 3/5 stars. Nothing flashy. Just very average accomodation in a decent location."