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"Clean room great location good staff all round good place at a good price"

"Nice place "

"A Room with a View, But Lacking Comfort ​We booked The Tower Hotel by Thistle for a double celebration: my wife’s 40th birthday and our six-year-old daughter’s first trip to London. While the location provided unforgettable memories, the hotel itself is heavily dated. ​The Positives: ​Views & Location: The absolute highlight is the unbeatable location and the breathtaking view of Tower Bridge from our window. ​Generous Space: Our family room was surprisingly large for the city centre. ​Comfort for Children: The pull-out bed for our daughter was a full double, which she found incredibly comfortable. ​Service: The staff were genuinely friendly. ​The Negatives: ​Stifling Temperatures: The room was far too warm, as the air conditioning is centrally locked at 25°C. When we queried this, reception simply handed us a plug-in fan. ​Poor Sleep Quality: Sleep was further hampered by an uncomfortable main bed and hopelessly flat pillows. ​Lack of Plugs: There are zero plug sockets near the bed for charging devices. ​Archaic Bathrooms: The bathroom desperately needs modernising. It features separate hot and cold taps rather than a mixer, and an old-fashioned rubber plug on a chain. ​The Verdict: If you book purely for the iconic views, spacious rooms, and brilliant location, it delivers. However, if you value a good night's sleep and modern comforts, this property leaves a lot to be desired."

"Check it was completed and got stuff in the lift trying to find our room "

"Small room but good location "

"Amazing staff, clean and large room. "

"The area was fine, a short walk to the Russell Square Tube station. Room itself was okay, you got what was advertised, but the windows and the room itself not being the more insulated (you could hear out the windows and other doors banging and closing) made the mornings pretty loud"

"Always bullet-proof for quality of stay"

"The facility itself was great except that our room smelled like sewage gas from the bath tub and sink. Also, our taxi driver dropped us off at the wrong location. There are two Radisson Hotels on Tottenham Court Road, so we had to pay a taxi twice to get to the right place. The guy who works there said about 20 people per day go to the wrong locality. That’s inexcusable! They should deferentiate the two localities! The English breakfast was outstanding; the staff all went out of their way to accommodate us. The bathtub/shower was extremely dangerous. The tub’s slant made it difficult to stand in the tub to take a shower without losing one’s balance, and the sides of the tub were so high as to be difficult to climb out of without falling. "