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"Good day. I am writing because we had a flood in our room. They came and fixed it but our clothes and personal stuff were all wet. It was leaking all day. No one from the staff came and asked us if everything was ok. It was just brushed off. No offers for another room or anything. Highly disappointed. I would write anything but when we first arrived there was jack hammering going in in the construction and we were on the 2nd floor. It seemed like a nightmare from the beginning. I enjoyed my stay in London but not at the hotel. I just survived breast cancer and this was my cancer free vacation. I hope you can make this right. Sincerely Rachael Hettinger. Boise Idaho United States "

"A great stay again, thank you"

"It’s was noisy, dirty, very small had very little room around the bed and the glass door with a hole as a bathroom door very bad idea. No ventilation in bathroom no where to put your soap and moldy. The only good thing is the proximity to kings cross"

"Overall an enjoyable stay in clean room and pleasant staff."

"Good "

"N/A"

"Excellent hotel. Large clean modern rooms and great facilities. Friendly and helpful staff "

"Check in was easy. Room was pretty basic but clean and comfy. No air con but fan helped a bit. Check out as easy as check in. Great location and value for money."

"Clean room good area but room bed was tiny for two people and pillows and duvet were bad to say the least "