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"To begin with I was asked to pay £100 deposit on top of my room bill which was paid incorrect. I asked staff about this and was told there was a circa £18 service charge which they could remove, I kindly asked them too as I believe a room rate is inclusive and I should not be charged more There are no signs to the pool so I never found it The coffee shop staff were rude My booking included 20% off food but I was told all restaurants were separate to the hotel and therefore I would get no dis point but could use it at the rooftop bar - which upon inspection is a corridor width with only cocktails so we left The room was fine but nothing else was worth the money I paid The rooftop bar can play music until midnight on the weekends which I wasn’t advised of before booking. It also meant there were lots of people in and around the hotel from the bar It would suit some people but not for me "

"Bathroom has mold. To get on lift takes long time. Stuff is polite but hard to understand..."

"Beautiful hotel"

"This is where I always stay when visiting or working in London. Near Russell Square station, a few minutes walk from the British Museum. Also close to Euston and Kings Cross stations. You can walk to Leicester Square, Covent Garden, Oxford Street and the theatres in the west end. Bloomsbury is a quieter area, just out of the noise and crowds. Clean rooms and helpful staff. Great value. Their rooms have multiple pricing options and discounts for longer stays, so be sure to check those options out when you book a room. "

"Yes"

"No clean, no breakfast-only for pay extra. They tell us for pay 10 euros for every laggage because we must to do check in after 3 o’clock. We have one day trip without sleep and we waiting 5 hours. The only good is the location "

"Ideal for a few days city trip. Very close to Kings Cross station."

"Great hotel at a central location. Would recommend to others planning a London stay."

"Hotel is in an excellent location quiet and well equipped rooms "