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"very comfortable stay.excellent.only encountered 1 miserable member of staff(in the bar)all weekend,but i guess not everyone loves their job 😀 everyone else were lovely and helpful.i have stayed at this hotel a few times now,my go to whenever am in newcastle."

"Amazing as ever. Lovely, friendly staff."

"The staff were so friendly and helpful. The hotel generally was very convenient for the train station and getting around the city "

"It was amazing "

"Lovely hotel. Nice spacious room Excellent service. Staff were all very friendly and helpful. We had afternoon tea which was fabulous, couldn’t eat it all "

"Fantastic stay. The staff were all super helpful. We didn’t realise when booking that we had a superior room which meant that we could check out later and receive a voucher for the bar. Room was immaculate and beds very comfortable. "

"B"

"Nice friendly welcome, helpful staff, clean room, very good breakfast, very close to the A1 motorway and the room was very quite. Some areas in the room needed repainting or touching up, but overall very good value for money."

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