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"Our room was lovely- great size and well presented with a nice view. Staff were really helpful and the spa was very nice. All round great little trip."

"The staff were friendly and helpful and my room was practical, clean and comfortable. "

"Clean, refurbished room and kind, helpful staff. Breakfast was poor for a budget hotel, the lift felt unsafe, shower pressure was very low, and the room stayed cold with the thermostat not working properly."

"The room was clean and comfortable. However, I was disappointed that a security guard knocked on our door in the middle of the night and accused us of being loud, even though we weren’t making noise."

"Brilliant hotel right by the Nec, lovely and clean great amenities and lots to do around tne area"

"My stay at the hotel was genuinely pleasant. Check‑in was straightforward and quick, the room was lovely and very clean, and the staff were super friendly throughout. The onsite private secured parking was also a plus."

"I was travelling for exhibition at the NEC and I decided to stay at the Crown Plaza very last minute . the property was excellent. Staff …amazing as they helped us with parking as well as the booking . we really enjoyed breakfast was the spread the spread was amazing. I had an excellency stay and I recommended to my friends and family and I’ll come back again if possible."

"Beautiful hotel with excellent staff that made the whole trip very special for us. Thankyou"

"I had a great stay at this hotel, for business or leisure it’s a great choice. Also, Marita on reception, helped me enormously when I lost my wedding ring! She went above and beyond the call of duty to help me get it returned, answering my (several worried) calls and generally being fantastically helpful and kind over several days. I can’t thank her enough!!! Highly recommend Marita and the hotel, well done all!! SN"