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"Room service didn’t know if they can get us hot water and have to wait on hold. When calling to find out if there was an event going on in the restaurant for Brothers for Cinco de Mayo, no one knew what was going on and we ended up finding out. It was a private event. Location is great in relationship to the Riverwalk and will probably go back again. The valet were very awesome and personable. The Front Desk was very attentive every time we walked by they said hi and got us whatever we wanted"

"Lo que me gustó que esta cerca del río y lo malo la atención al cliente fue pésima"

"Huge suite rooms at a bargain price considering it is right on the River Walk. Bed was comfy, shower was great, we had a small living room and kitchen as well. Everything worked. We discovered that Drury also has a happy hour (90 minutes) with heavy snacks (such that it looked like many were making this their dinner), Included breakfast was also more significant than most hotel breakfasts. Would definately return here if we return to the area."

"It’s a good place for an overnight stay when you’re traveling. It’s a little outdated, but it’s clean and the bed is very comfortable. The staff are nice, especially the breakfast lady"

"The historic building is interesting but it is not updated or well maintained. The carpeting is very worn & smelly. Our bathroom was just plain old. Tub resurfacing was peeling off, mirror was losing it's silvering in spots, no exhaust fan. I chose the room for the cheaper price on bookings.com & it was just a crummy room. The smell of mildew hit you as soon as you opened the door. We didn't know what it was from at first but after a couple of days, the carpet in the entry way was wet. We called & got maintence. He replaced the refrigerator thinking it must be leaking and used a wet vacuum to suck up the water. But 2 days later it was soaked again. We put up with it because we didn't want to repack to move. We kept covering it with bath towels to soak up the water. We had to go to the front desk every day to get coffee pods & cups & had to ask for more towels. There is no room cleaning unless you ask for it. We needed a toilet brush because there was no housekeeping. The restuarant, The Tavern, was very good. Good food & good service. I wouldn't recommend this hotel to anyone. And we are pretty easy to please."

"The hotel and room are good. They have a weird parking lot and the faucet water pressure in the bathroom is a 2 out of 10. "

"I thought everything was paid for and when they wanted my credit card, I asked what was it for and the desk clerk seemed offended and told me I should have read the details."

"El estacionamiento estaba sucio, las instalaciones en condiciones aceptables. El desayuno no alcanzó para todas las personas."

"No breakfast"