Search Chalets in Western Massachusetts

"Love it"

"Such a lovely and nicely furnished hotel. It has a very hip and earthy vibe and you can see a lot of care has been put into this property. This staff were helpful and friendly. Lenox is a pretty town with good restaurants and stunning historic architecture."

"Lovely, historic hotel in need of some refurbishment and more meticulous housekeeping."

"I love the personal feel of this property. It is so much nicer than a massive hotel. The restaurant is wonderful and there are plenty of options to relax on the property outside of your room. "

"property and staff were fantastic.. breakfast was good.. room was clean and big! will definitely stay there again"

"It was good! Great location!"

"The property is very old and doesn't seem to have been updated in a long time. The rooms are are not low cost and yet you don't get anything complementary besides the breakfast. The breakfast is basic like most other places. They do have a shopping nook that sells toothpaste, toothbrush, moisturizer etc. The room was alright, but mattress was not comfortable for me, the springs had lost a lot of its tension. The Wi-Fi in room stopped working after the first day. And finally I had to call multiple times to get the final invoice, seemed like an internal technology issue and they couldn't send the email out. Overall it was not a pleasant experience and I wouldn't go there again."

"This was like staying in a two bedroom walk up in NYC only sooooo much bigger and better! We were pleasantly surprised at the spaciousness of our Room! (The presidential suite). Everything was clean and tidy. Very pleasant decor. While there was not a place to get coffee down in the lobby area, there was a full kitchen where we could make our own. We ended up going to Starbucks down the road a bit. Would definitely stay again and recommend to friends. Wonderful location also!!"

"Room very spacious and clean. Full kitchen is a great bonus."