Find Hotel with a Concierge in Western Tennessee, TN

"The room was outdated. No microwave, stained carpets that looked like mud was tracked in, broken lamp, and very hot. The AC couldn’t even keep the room cool. The remote barely worked to the TV. There is no ice machine in the halls. The breakfast was the best thing about the stay but there was flies flying around my food due to the plants. The room looks nothing like the pictures. No walk-in shower and definitely not modern. The receptionist was really sweet 5/5. Wouldn’t recommend to a friend or go again. "

"This hotel is gorgeous and an Elboc lovers paradise! It is really close to Gracelands and the hotel supplies free shuttle buses there and to the airport. The rooms are beautiful and great size. All the staff are very polite and helpful. Amore expensive than other hotels available but if you’re looking for the full Elvis experience and a visit to Graceland this is the place to stay!"

"Iconic old southern hotel - bucket list stay"

"We really did enjoy our stay overall, but I want to leave some information that may be helpful. We would go back, but maybe when there is more happening at the resort. Pros: all staff was friendly, beds were comfortable, in-room jacuzzi was nice, we had plenty of towels, complimentary bottled water and snacks in the room were a nice treat, the property is beautiful, restaurants have good food, environment is fun, parking is close, so many guests had dogs and that made us happy :) . Cons: Not happy about the $20 per day resort fee (I knew before I booked, I just don't understand why), in-room coffee was gross and the paper cups provided were flimsy, leaking faucets in the bathroom, dusty carpets around baseboards, service at restaurants was slow but good (could just be because we weren't there on peak days), The Lookout restaurant had a limited menu on Sunday so that was disappointing but our waiter was so nice, lookout glass decking was shattered in some places (eek!). Like I said, these cons are not enough to keep us from going back....it really is a neat place to stay!"

"Hyatt quality is the standard that all hotels should replicate. An excellent stay without any issues!"

"Our room was clean, but some things were not present: tissue paper, hair dryer, privacy sign, downstairs menu, WiFi instructions. The landline telephone basically worked, but the direct line buttons, i.e., Guest Services, Emergency, etc., did nothing when pressed."