Find Hotel with a Concierge in Westlands

"Perfect hotel "

"I need a refund for this hotel. This hotel was checked into, and checked out of same night. The hotel was disgusting. Pics attached. This has caused major problems not the least of which is having to walk around middle of Nairobi at night with all my luggage trying to find a place to stay. The room: was full of bugs, was getting attacked by mosquitoes (they left a can of EMPTY mosquito spray in the room), there was no warm shower water, there was a hole in ceiling fixed with toilet paper, other...

"Zero regrets. Hope to be back soon! Was there with my 5 year old daughter, perhaps better catered for business, but we still enjoyed every minute."

"Balcony on all floors... Floors had nice tiles. including the balcony and stairwell Liked the paint/colors as well.. Convenient location Friendly/courteous/helpful staff Heatihg/cooling unit would move this review to excellent"

"Superbe large spacious room with everything one needs. Pressure of water in bathroom was amazing. Room were cleaned properly. Breakfast was a 5 stars. Lots of choices. But mattress was old and uncomfortable, could not sleep properly, has to be changed. Room 814 to avoid."

"Interesting location close to shopping and entertainment, staff was very helpful"

"Great place to stay , beautiful plants and trees around, and amazing staff!!!"

"Excellent customer service. Amazing breakfast buffet and an outstanding pool area for relaxation. "

"I liked the rooftop bar and restaurant, but I didn’t so much enjoy the Wi-Fi because of how slow it works."

"Very disappointing place. On Hotels.com they said they were four or five star hotel. They are maybe 2.5 stars. They said they had a business centre. They did not. They said they provided wireless internet. There was no internet available on my floor the entire time I was there. They claimed to have seven restaurants. Nope. The wallpaper was peeling off the walls. The carpets and coverings were stained. The check in (entrance) area had action movies blaring from morning till late at night, which...