Find Hotel with a Concierge in Kilimani

"The surrounding area and hotel is amazing "

"My stay was great. The room was clean and the air-conditioning was working and room services was great too. The only disappointment was food. We were served with meat (beef) that was rotten. But, the kitchen department asked for apology and we appreciated their apology & explanations. They handled it in a very professional. Otherwise overall everything was excellent. "

"Exquisite!"

"Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection. "

"Good facility, good service, good restaurant"

"Nice hotel, clean room. Good value for the price. The food was good. Great location, close to the city center. I stayed at the Heron for 11 days. I got to know some of the staff. Alex and Bob at reception were very kind, welcoming and helpful. The dinning/cafe staff, Daniel, Alex, Emily, Felix and Bashasha were courteous and friendly and great customers service. I would definitely stay at the Heron again."

"Fantastic hotel. Super clean. Staff are exceptional and food is very good. WiFi is FAST. I travel to Nairobi regularly and this will be my new "home base.""

"Interesting art and images of antique carvings on the walls of upper level hallways, a nice touch. My fav place to stay & dine in Kilimani."

"Over all pretty good. Could use air con but the same goes for other hotels"