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"The staff at the Ragged Robin were delightful, always helping out and answering any questions we had. Shout out to Harrison for being so welcoming! We truly enjoyed our stay and loved enjoying a non alcoholic draft beer in the garden overlooking the canal. Truly a beautiful place to unwind. We will be back!"

"it was excellent"

"Excellent stay and the girls on reception and in the bar were excellent, very helpful and kind"

"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"Nice fancy place to stay for visiting or business trips. Rooms are cosy. The garden is phenomenal! Food is quite pricey but very nice"

"Stayed at the Percy hotel whilst on business and have to say the room and facilities were excellent. One standout was the restaurant which I dined in on both evenings. Speciality is the steaks and the Tuesday steak offer where I had a 16oz rump which I gave to say was the best cut of meat I have had in a very longtime. I would definitely put it on my must visit again places"

"room was of good standard staff were very polite and accommodating enjoyed our stay and would certainly stay again / one small suggestion maybe a mop of some sort in the on suite as floor stayed very wet most of the time after showering thank you "

"It was a nice little hotel, room was spotless and the staff were very friendly. However, if the current hot weather is going to be a recurring feature in future years, then the hotel may want to consider installing air conditioning going forward. Obviously the heat wasn’t the fault of the hotel, and it didn’t detract the enjoyment of my stay. It’s merely a suggestion for the future."

"The hotel and pub were very pleasant. The rooms were well-equipped and the food was excellent. However, the service at the pub was inconsistent. While some tables were served, we were not and this was unclear. The room was clean and comfortable with a lovely bathroom. However, the room temperature was excessively high. We were forced to leave the room to cool down despite the outside temperature being over 35°C. The room was significantly hotter than the outside. Although fans were provided,...

"Great location for is, we stayed last year, some of the Pennine equipment is old, both our TV and iron were broken when we arrived, but the staff were very prompt in exchanging both items"

"Proximity to town centre was perfect. V quiet"

"Truly beautiful, historic and well located."

"Great"

"Woken up at 6 am by work men fixing the path to the front entrance very annoying and also the alarm then went off on the radio The room was so so hot no fan or air con unit in sight"

"Lovely modern hotel in centre of Guildford and easy walking distance of local sights, shops restaurants etc. Good that had parking available at reasonable cost. Outdoor terrace and spa facilities looked good although didn’t use spa. Only stayed 1 night but would happily stay again and longer in future."

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"The hotel is charming, and the staff were extremely polite and helpful. Parking spaces are limited, but thankfully we were able to park. It's well located for shopping on the High Street, or for the short riverside walk.] Our room was the classic double, which was bijou, and perfectly adequate. The restaurant offering was good."