"We decided to extend our stay and the staff were amazing. Very courteous !!!"

"Main area was nice. Hotel room was outdated"

"Poor signage"

"The lobby was beautiful and clean. The staff at the front desk and bar were all friendly. The breakfast was delicious. Cannot wait to come back and stay at the RIU."

"Clean rooms nice hotel"

"Ourdoor terrace was closed for renovation"

"The staff was very friendly and helpful. Everything was very good."

"Upon arrival, the hotel check-in staff was nice. We went up to our room and immediately were confused as the pictures did not compare to the grungy room we entered. The room had a mustiness to it, the shower curtain was moldy, and entirely felt unclean. The music in the lobby was thumping so hard we could hear it in our room. We went downstairs to the employee and asked if we could be changed to another room, which he then barley looked at his computer and said they were all booked and we could...