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"Nothing needed"

"The staff were very welcoming and helpful. The hotel was very clean and had wonderful breakfast. The room was clean and quiet. I would highly recommend this hotel!"

"Who rated this hotel 9.8? No bellman all during stay. Room had no radio/clock, no pen or notepad, no room service menu or breakfast door hanger. It did have toilet tissue equal to a good Motel 6 and nicely black colored grout in shower. Free Wi-Fi only if you signed up for Hilton app. Breakfast not included, told "not at that price" by front desk supervisor. Asked valet how much parking was and was told "it depends on how busy hotel is", then pointed to sign $48. next day it was $42. I parked in garage around the corner and was told there was an elevator connecting it to hotel. Elevator was "out of order" during entire stay. But the worst was the three trains that went through downtown blowing their whistles. That did not lead to a pleasant night's sleep. When I worked for Hilton, they had regional managers that inspected their hotels on a regular basis. No one should rate this hotel highly!"

"Location is close to the mall & the interstate."

"Satellite was down, no tv, bed not comfortable "

"Breakfast was fresh and good. Wonderful firepit and so relaxing! Hottub was broke down. But had a very good time."

"Lots of construction going on. Rooms were ok. There was no coffee pot in our room. No employee available to ask for one. Couch was dirty in room pull out couch was very poor. The remote in the room had one for both tvs, not convenient. "

"Very convenient location for downtown activities. Easy to locate and access. Exceptional accommodations and facilities."

"Good choice of food"